What does it mean when a user disputes a call or stream?

If the user thinks the call or stream has violated our Terms of Service and would like a refund, they can initiate a dispute within 48 hours after the call.

What might cause someone to raise a dispute?

The main reason for a disputed call or stream is if the Superpeer is a no-show.

Will I be notified if one of my calls or streams is disputed?

Yes, we will notify you of any disputes and let you know the outcome.

How can I avoid getting a disputed call?

Be prepared for your call, show up on time, be helpful and be yourself! Click here to read more about what you should expect from a Superpeer call and what is expected of you.